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5 Days initial training

New franchisees will train at our head office in Newport. You’ll usually be alongside around 4 other new starters in the same position as you, and we take you through absolutely everything you need to run to make your new franchise a super-crazy, roaring success!

Dedicated franchise development manager

You will have a dedicated Franchisee Development Manager, who will take care of you as a new franchisee.

If it’s anything from running your first clinic, to launching your first marketing campaign, to recruiting your team of amazing staff we’ll be there to make sure you have everything you need.

You’ll have a direct line to access support 9am-5pm every working day of the year.

1-to 1 support

Wherever possible, we’ll visit you, in person, to help you with the running of your business.

“New Starter” days

We know that the first 100 days of a new franchise are always the trickiest. That’s why we organise a “New Starter Day” for all new franchisees 6 weeks after their initial training.

New Starter days answer any questions you have from your first 6 weeks running the business and address any issues you might’ve struggled with.

Ongoing training classes

As a franchisee, you’ll have access to three training days each year to help hone your skills. These three days are ON TOP of your initial training. They cover things like marketing, recruitment, etc…and we try to make them relevant to the time of year to help you get the absolute most from them.

Live webinars

We also run 3 live webinars each year that are broadcast live to your online portal.

They help you to hone your skills, and learn how to become a massively successful Sugar Box Clinic franchise…all from the comfort of your own home.